Privacy Statement

Who We Are

The Global Collective is an Australian business connecting premium food, beverage, tourism and lifestyle brands with buyers, distributors, retailers, hospitality businesses and international partners through strategic marketing, export development, events and business development services.

And we are committed to protecting your privacy and handling your personal information in a transparent, secure and responsible manner. For more information see below.

At The Global Collective

("The Global Collective", "we", "our" or "us"), we are committed to protecting your privacy and handling your personal information in a transparent, secure and responsible manner.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website www.theglobalcollective.co, contact us, attend our events or engage with our services.

By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.

How We Collect Information

We collect information when you:

  • Visit our website

  • Submit an enquiry

  • Contact us by email or telephone

  • Subscribe to our newsletter

  • Register for an event

  • Download resources

  • Participate in surveys

  • Engage with us through social media

  • Meet with us at exhibitions, trade shows or networking events.

What Personal Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Postal address

  • Country of residence

  • Industry or business interests

  • Information you provide when making enquiries

  • Event registrations

  • Newsletter subscription details

  • Information you provide through forms on our website

  • Communications between you and The Global Collective

  • Information relating to your attendance at our events

  • Photographs or video captured during events (where applicable)

We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Referral website

  • Website usage information through cookies and analytics.

What Personal Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Postal address

  • Country of residence

  • Industry or business interests

  • Information you provide when making enquiries

  • Event registrations

  • Newsletter subscription details

  • Information you provide through forms on our website

  • Communications between you and The Global Collective

  • Information relating to your attendance at our events

  • Photographs or video captured during events
    (where applicable)


We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Referral website

  • Website usage information through cookies and analytics.

What Personal Information We Collect

Depending on how you interact with us, we may collect information including:

  • Your name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Postal address

  • Country of residence

  • Industry or business interests

  • Information you provide when making enquiries

  • Event registrations

  • Newsletter subscription details

  • Information you provide through forms on our website

  • Communications between you and The Global Collective

  • Information relating to your attendance at our events

  • Photographs or video captured during events
    (where applicable)

We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Referral website

Website usage information through
cookies and analytics.

Why We Collect Your Information

We collect personal information so we can:

  • Respond to enquiries

  • Provide our services

  • Register you for events

  • Send requested information

  • Provide marketing communications

  • Improve our website and customer experience

  • Develop business relationships

  • Manage client relationships

  • Meet legal and regulatory obligations

  • Protect our business and website.

We may also automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

  • Referral website

Website usage information through
cookies and analytics.

Why We Collect Your Information

We collect personal information so we can:

  • Respond to enquiries

  • Provide our services

  • Register you for events

  • Send requested information

  • Provide marketing communications

  • Improve our website and customer experience

  • Develop business relationships

  • Manage client relationships

  • Meet legal and regulatory obligations

  • Protect our business and website.

Marketing Communications

With your consent, we may send you:

  • Industry news

  • Event invitations

  • Market insights

  • Export opportunities

  • Producer news

  • New service announcements

  • Promotional communications

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails; or

  • Contacting us directly.

Cookies and Website Analytics

Our website may use cookies and similar technologies to
improve your browsing experience.

Cookies help us:

  • Understand website traffic

  • Improve website functionality

  • Analyse visitor behaviour

  • Remember preferences

We may use services such as:

  • Google Analytics

  • Squarespace Analytics (if applicable)

  • Other website performance tools

These services may collect anonymised usage information.

You can disable cookies through your browser settings, although some website functionality may be affected.

Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

International Business

As part of our international trade, export and business development activities, your information may be shared with overseas organisations including:

  • Buyers

  • Importers

  • Export partners

  • Government agencies

  • Trade organisations

  • Event organisers

  • Logistics providers

We take reasonable steps to ensure overseas recipients handle your information appropriately.

Disclosure of Personal Information

We may disclose personal information to:

  • Our employees

  • Contractors

  • Professional advisers

  • Technology providers

  • Marketing platforms

  • Event management providers

  • Payment processors

  • Government authorities where required by law

  • Service providers assisting us to operate our business

We do not sell your personal information.

Security

We take reasonable steps to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

  • Alteration

  • Destruction

While we use appropriate safeguards, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain business records

When no longer required, information is securely deleted or de-identified where practicable.

Access and Correction

You may request access to the personal information we hold about you.

You may also request that inaccurate or incomplete information be corrected.

To do so, please contact us using the details below.

Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Withdraw consent for marketing communications

  • Request deletion of information where appropriate

  • Lodge a privacy complaint

Children's Privacy

Our website and services are intended for business and professional audiences.

We do not knowingly collect personal information from children under 16 years of age.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Global Collective

Website: https://www.theglobalcollective.co

Email: hello@theglobalcollective.co

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC).

https://www.oaic.gov.au